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Recommended Promotions Widget Template
The Recommended Promotions widget template lets customers see promotions recommended for them. Customer can view the name, description, and coupon code of the recommended promotions. The widget also enables members to copy the coupon code.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer Editions with Real-Time Offer Management. Additionally, you need Data Cloud and Personalization. |
Widget Content
The Recommended Promotions widget has the not enrolled, enrolled and the error state. You can customize all these states.
| STATE | SECTION | WHAT YOU CAN CUSTOMIZE |
|---|---|---|
| Not Enrolled | Background | Consists of the widget’s background. You can add a color or image for the background and change the background’s height and padding. |
| Body | Consists of a header and cards that contain the details of all the recommended promotion that customers can redeem but are not enrolled in. Each promotion card contains the name and description of the promotion. You can change the header and the background of the cards that contain the promotion details. | |
| Footer | Each promotion card consists of a button that members can use to join the promotion. | |
| Enrolled | Background | Consists of the widget’s background. You can add a color or image for the background and change the background’s height and padding. |
| Body | Consists of a header and cards that contain the details of all the recommended promotion that customers can redeem. Each promotion card contains the name, description, and coupon code of the promotion. You can change the header and the background of the cards that contain the promotion details. | |
| Footer | Each promotion card consists of a button that members can use to avail the promotion. | |
| Error | Background | Consists of the widget’s background. You can add a color or image for the background and change its height and padding. |
| Message | Consists of the message that is shown to the members when the widget can’t show any data to the members. You can change the text in the message. |
Example for Customizing Widget in Flexcard Designer
The loyalty program manager of a company wants to customize the image size and coupon code display in the enrolled state of the Recommended Promotions widget.
The program manager expands the enrolled state, opens the child card, and customizes the image size. The manager chooses to display the promotion cards with the image as a background. The manager decides to show the coupon code at the bottom of the promotion cards and ensures that the message in the default state copy message components is set to Code copied when customers copy the coupon code.
Preview the Widget
After customizing the widget, the program manager previews it to see how members will view their recommended promotions. In the preview, the program manager must provide these values:
- Number of recommendations: The number of recommendations that the widget previews.
- Personalization Point: The personalization point for which the widget is previewed.
- Membership number, Individual ID or the Loyalty Program Member ID: The details of the individual for whom the widget is previewed for.
The marketing managers can also choose to define these values based on their requirements:
- Dataspace Name: The data space that defines the boundary of a personalization context.
- Channel ID: The channel for which to retrieve eligible promotions that the widget previews.
- Promotion Per Product Limit: The maximum number of promotions that can be recommended for a product.
- Choose whether to preview the image of the promotion.

