Create Multi-Content LINE Messages in Content Builder

Create multi-content messages in Content Builder and use them in your Journey Builder sends. A multi-content message includes a single video, image, audio, or text message or up to five of these elements in one message.

Note To create LINE messages, your account must have LINE channels enabled. To learn more about how to get LINE access and channels, contact your Salesforce account executive.

Create a Multi-Content Message LINE Activity in Journey Builder

1. In Content Builder, click Create, and then select Chat Messaging and LINE Message
2. Select Multi-Content Message and click Select.
3. Click Add Content and choose the element you want to add. You can add up to 5 elements to your message.
   

   Note If you use AMPscript in media URL fields, verify in Subscriber Preview that it renders a URL.
   • To add a text message, click Text and insert your message.
     

     Note The maximum character count for messages is 2,000 characters.
   • To add an image, click Browse or add a URL and enter alt text for your image.
     

     Note Use a JPEG image with a maximum 1024-px width. The image URL maximum is 1,000 characters.
   • To add a video, click Browse or add a URL. Do the same for the Preview field.
     

     Note A wide or tall video can be cropped when played in some environments. It’s a best practice to keep your video files under 1 minute or 10 megabytes and to use a URL if the file is over 3 megabytes.
   • To add an audio file, click Browse or add a URL, and enter the required duration of your audio file.
     

     Note It’s a best practice to keep your audio files under 1 minute or 10 megabytes and to use a URL if the file is over 3 megabytes.
   • To add an Imagemap, select a layout and add a URL and behavior for each section of your layout.
     

     Note Image must be 1040 x 1040 px.
   • To add a Sticker, select from sticker packages in the top row, and then select the individual sticker.
4. When you’re done entering the elements of your message, click Save Message.
5. For a subscriber-level preview for your message, click Subscriber Preview.
   This message can now be pulled into a Multi-Content Message LINE activity. See Create the Multi-Content Message LINE Activity in Journey Builder.

   

   Important Referencing other Content Builder content in blocks returns table and HTML wrappers instead of text. To reference this content, use code snippets. See ContentBlockbyID.