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Email Client Support for Default Templates
Marketing Cloud Engagement has tested these browsers and clients for compatibility with Content Builder email templates.
These email clients and mobile apps are tested for use with Content Builder default templates. Content and layouts were verified in emails built using default templates with email and web-based clients, apps, and devices.
Grades
- A - Thoroughly tested. Email templates are fully supported in these email clients.
- B - Not thoroughly tested. Email templates are assumed to be functional in these email clients. Defects are investigated and fixed, if possible.
- F - Explicitly unsupported and untested email clients.
Desktop Clients
| Type | Client | Operating System or Browser | Grade |
|---|---|---|---|
| Desktop | Outlook Office 365 | Windows 10 | B |
| Desktop | Outlook Office 365 Dark | Windows 10 | B |
| Desktop | Outlook Office 365 | mac OS 10.15 | A |
| Desktop | Outlook 2019 | Windows 10 | B |
| Desktop | Windows 10 Mail | Windows 10 | B |
| Desktop | Outlook 2016 | Windows 10 | B |
| Desktop | Outlook 2016 | OS X 10.12 | B |
| Desktop | Apple Mail 13 | macOS 10.15 | A |
| Desktop | Apple Mail 13 Dark | macOS 10.15 | A |
| Desktop | Apple Mail 12 Dark | macOS 10.14 | A |
Mobile Clients
| Type | Client | Operating System or Browser | Grade |
|---|---|---|---|
| Mobile | iPhone 11 pro max | iOS 13 | A |
| Mobile | iPhone 11 pro | iOS 13 | A |
| Mobile | iPhone 11 pro Dark | iOS 13 | A |
| Mobile | iPhone 11 | iOS 13 | A |
| Mobile | iPhone XR | iOS 13 | A |
| Mobile | iPhone XS | iOS 12 | A |
| Mobile | iPhone 8 Plus | iOS 13 | A |
| Mobile | iPhone XS Max | iOS 12 | A |
| Mobile | Microsoft Outlook | iOS 11.13 | A |
| Mobile | iPad Pro (12.9 inch) | iOS 13 | A |
| Mobile | iPad Pro (11 inch) | iOS 13 | A |
| Mobile | iPad Mini | iOS 13 | A |
| Mobile | iPad (Gen 7) | iOS 13 | A |
| Mobile | Gmail App | iOS 13 | A |
| Mobile | Gmail App | Android 8.0 | A |
| Mobile | Samsung Mail | Android 10.0 | B |
Web Clients
| Type | Client | Operating System or Browser | Grade |
|---|---|---|---|
| Web | Mail.ru | Latest version of Chrome and Firefox | A |
| Web | Yahoo mail | Latest version of Chrome and Firefox | A |
| Web | Gmail | Latest version of Chrome and Firefox | A |
| Web | G Suite | Latest version of Chrome and Firefox | A |
| Web | Office 365 | Latest version of Chrome and Firefox | B |
| Web | Outlook.com | Latest version of Chrome and Firefox | A |
Last update: May 2020
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