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Exemples d’interactions de personnalisation personnalisée pour les envois en masse
Utilisez ces exemples de cas d’utilisation courants pour guider votre configuration d’interaction de personnalisation personnalisée pour les envois en masse.
Exemple 1 : Ligne d'objet personnalisée avec titre
Cet exemple d’interaction de personnalisation personnalisée pour les envois en masse permet à un utilisateur de spécifier un objet personnalisé pour remplacer l’objet par défaut. Cet exemple comprend l'ajout du prénom, du nom et du titre des contacts ou des pistes à l'objet personnalisé. Une entrée pour l'objet personnalisé existe dans votre extension de données Marketing Cloud Engagement et dans vos attributs de profil. Dans cet exemple, nous utilisons le champ customSubjectLine.
Dans Marketing Cloud Engagement, modifiez l'e-mail, puis sélectionnez un objet dynamique. Cliquez sur l’éclair sous l’objet. Spécifiez un objet par défaut et créez une règle. Cette nouvelle règle a pour objet la %%customSubjectLine%%. Faites glisser l’attribut de profil customSubjectLine dans les filtres et remplacez « est égal à » par « n'est pas vide ». Enregistrez toutes vos modifications et enregistrez l’e-mail.
Dans cet exemple, la classe Apex est BulkSendCustomTitleCPI.cls.
// This plugin assumes a column is created on the DM Entry Source DE with "customSubjectLine"
// It returns a Map<String, Map<String, String>> which is the approval.objectId mapped to the key / value pairs
// that belong to your CPI, and the keys should map to DE Entry Source DE columns if you add more.
global class BulkSendCustomTitleCPI implements mcdm_15.BulkSendPlugin {
global static Map<String, Map<String, String>> getBulkSendPluginData(List<mcdm_15.JourneyApproval> approvals, Map<String, String> pluginData) {
Map<String, Map<String, String>> IdsToCustomData = new Map<String, Map<String, String>>();
Map<String, String> processedCustomData = new Map<String, String>();
// Custom data passed in from front end component
String key = 'customSubjectLine';
// Here we get the title map from the contact / lead in context for each approval in the approvals list
processedCustomData = getTitle(approvals);
if (pluginData.size() > 0 && pluginData.get(key) != null && pluginData.get(key) != '') {
for (mcdm_15.JourneyApproval approval : approvals) {
Map<String, String> titleMap = new Map<String, String>();
// Here we build the custom title which is title of the contact / lead + first name + last name + the value passed in from front end component
// ex: Doctor John Doe, We are happy to have you!
// Doctor is the title of John Doe contact
// "We Are happy to have you!" is the custom text passed in
titleMap.put(key, processedCustomData.get(approval.objectId) + ' ' + approval.campaignMemberFields.get('FirstName') + ' ' + approval.campaignMemberFields.get('LastName') + ', ' + pluginData.get(key));
IdsToCustomData.put(approval.objectId, titleMap);
}
} else {
// If no input is provided from the front end component, show a default title
for (mcdm_15.JourneyApproval approval : approvals) {
Map<String, String> titleMap = new Map<String, String>();
titleMap.put(key, 'No Input from Bulk CPI');
IdsToCustomData.put(approval.objectId, titleMap);
}
}
// Return a map of approval object IDs to the custom data map of customSubjectLine -> value
return IdsToCustomData;
}
// In this example, we get the title for each contact
private static Map<String, String> getTitle(List<mcdm_15.JourneyApproval> approvals) {
Map<String, String> approvalsToTitle = new Map<String, String>();
List<String> contactIds = new List<String>();
List<String> leadIds = new List<String>();
// Get the contact and lead IDs from the JourneyApproval records passed in
for (mcdm_15.JourneyApproval approval : approvals) {
if (approval.objectType == Schema.SObjectType.Contact.getName()) {
contactIds.add(approval.objectId);
} else if (approval.objectType == Schema.SObjectType.Lead.getName()) {
leadIds.add(approval.objectId);
}
}
if (contactIds.size() > 0) {
if (Limits.getQueries() == Limits.getLimitQueries()) {
// Example of throwing a custom exception to handle govener limits in this custom plugin class
throw new mcdm_15.BulkSendCustomPluginException('SOQL limit of ' + Limits.getLimitQueries() + ' reached.');
}
// Get the title and return the map of contactId to title
List<Contact> contacts = [SELECT Id, Title FROM Contact WHERE Id IN :contactIds];
for (Contact contact : contacts) {
approvalsToTitle.put(contact.Id, contact.Title == null ? '' : contact.Title);
}
}
if (leadIds.size() > 0) {
if (Limits.getQueries() == Limits.getLimitQueries()) {
// Example of throwing a custom exception to handle govener limits in this custom plugin class
throw new mcdm_15.BulkSendCustomPluginException('SOQL limit of ' + Limits.getLimitQueries() + ' reached.');
}
// Get the title and return the map of contactId to title
List<Lead> leads = [SELECT Id, Title FROM Lead WHERE Id IN :leadIds];
for (Lead lead : leads) {
approvalsToTitle.put(lead.Id, lead.Title == null ? '' : lead.Title);
}
}
return approvalsToTitle;
}
}Ici, le composant Aura est BulkSendCustomTitleCPI.cmp.
<aura:component access="GLOBAL" implements="mcdm_15:MessagePersonalizationHandler" controller="BulkSendCustomTitleCPI">
<aura:attribute access="GLOBAL" name="personalizationReadyHandler" type="Aura.Action" default="{!c.messagePersonalizationReady}"/>
<aura:attribute name="customSubjectLine" access="private" type="String" description="Custom subject line used in bulk CPI logic"/>
<aura:attribute name="selectedMembers" access="private" type="Object[]" description="The currently selected member"/>
<aura:handler name="init" value="{!this}" action="{!c.init}"/>
<lightning:spinner variant="brand" size="large" aura:id="mySpinner"/>
<div class="slds-card">
<div class="slds-card__header">
<div class="slds-media slds-media_center">
<div class="slds-media__figure">
<lightning:icon iconName="custom:custom24" size="large"/>
</div>
<div class="slds-media__body">
<p class="slds-text-heading_small">Bulk CPI - Custom subject demo</p>
</div>
</div>
</div>
<div class="slds-card__body slds-card__body_inner">
<div>
<p class="slds-text-title slds-text-align_center">'{!v.selectedMembers.length}' user(s) selected</p>
</div>
<div class="slds-m-around_medium">
<lightning:input class="slds-m-bottom_small" label="customSubjectLine" value="{!v.customSubjectLine}" onchange="{!c.handleInputChanged}"/>
</div>
</div>
</div>
</aura:component>Ici, le contrôleur du composant Aura est BulkSendCustomTitleCPI.js.
({
init: function(cmp) {
cmp.set('v.selectedMembers', []);
},
messagePersonalizationReady: function(cmp, event) {
var selectedMembers = event.getParam('arguments').members;
var customData = event.getParam('arguments').customData;
cmp.set('v.selectedMembers', selectedMembers);
if (selectedMembers.length) {
var data = selectedMembers[0].customData || {};
cmp.set('v.customSubjectLine', data.customSubjectLine || '');
} else if (customData != null) {
var data = customData.autosend || {};
cmp.set('v.customSubjectLine', data.customSubjectLine || '');
}
var spinner = cmp.find('mySpinner');
$A.util.addClass(spinner, 'slds-hide');
},
handleInputChanged: function(cmp) {
// Get the data set from the component in the modal to pass to the
// apex class for bulk send CPI, this will be appended to the logic
// performed in the apex class.
var data = {
customSubjectLine: cmp.get('v.customSubjectLine')
};
var selectedMembers = cmp.get('v.selectedMembers'),
id,
dataProvidedEvent;
if (selectedMembers.length) {
selectedMembers.forEach(function(member) {
dataProvidedEvent = $A.get('e.mcdm_15:JourneyApprovalsDataProvided');
// Handles campaign vs quick send object IDs for preview updates
id = member.campaignMemberId || member.objectId;
dataProvidedEvent.setParams({
id: id,
data: data
});
dataProvidedEvent.fire();
});
} else {
dataProvidedEvent = $A.get('e.mcdm_15:JourneyApprovalsDataProvided');
// Supports autosend flow
dataProvidedEvent.setParams({
id: 'autosend',
data: data
});
dataProvidedEvent.fire();
}
}
})Enregistrez en utilisant ce code Apex anonyme.
SObject mapping = new mcdm_15__JourneyApprovalsPlugin__c(
mcdm_15__Component_Name__c='c:BulkSendCustomTitleCPI',
mcdm_15__ApexClassName__c = 'BulkSendCustomTitleCPI',
mcdm_15__IsBulkSendPlugin__c = true);
insert mapping;Cet article a-t-il résolu votre problème ?
Dites-nous ce que nous pouvons améliorer !
