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Email Archiving
To selectively extract a copy of an email message sent through Email Studio and store the copy on the account’s enhanced FTP site, archive the message. The output file format is EML and can be encrypted. To configure this feature, contact your account executive.
Highlights
- Archiving for a particular send is enabled via a setting on the Send Classification. Archiving is available for both commercial and transactional sends.
- EML format is a text representation of the email that’s native to the MTA.
- EML files from completed sends are zipped up daily and placed on your enhanced FTP.
- A manifest is included with each zip file that contains an index of what is available in the zip file.
- The DEFLATE compression method is used to generate the zip file.
- Send speeds for archive emails are slower than emails that aren’t archived.
- Email Archiving isn’t a long-term storage solution. Files are deleted after 21 days.
- Messages sent with an attachment are archived with the attachment in the EML file.
Exclusions
- Due to send speed impact, SLAs aren’t applicable to sends when using this option.
Considerations
- Archived messages can contain personally identifiable information (PII). Consider not using this feature when using Tokenized Sending, Field Level Encryption, or data privacy.
- Archiving can be configured to convert EML files to HTML files, consider the following:
- Message attachments aren’t available.
- The full message header isn’t provided.
- The text body is included as a comment.
- An option to search archives isn’t included with this offering. Use a third-party tool to index and access files after exporting.
- Images aren’t included in the archive file. The original image reference from the message is included.
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