Prompt a Contact to Follow Your Account

Steps to prompt a contact to follow your account and send attribute information using the Follow template in GroupConnect. You can use only one active follow message per account. To use another follow message, inactivate the current follow message. Any user who follows your account sees these messages.

Include this content when you edit your messages by clicking Add Content:

• Text + Emoji: Includes all characters specified by the UTF-8 standard. The LINE app allows up to 1024 characters per message.
• Media: Includes images stored in your portfolio. The LINE app allows JPEG images up to 200 KB.
• Rich Message: Includes a combination of images and URLs and text for mobile devices that do not support rich messages. Use AMPscript to customize links.
• Sticker: Includes images provided by the messaging app.
• Dynamic Image: Includes a message pulled from a data extension via AMPscript or a URL. This feature allows you to include images in your message based on contact attributes. Dynamic Image allows a maximum image size of 1024 by 1024 pixels in JPEG format. The preview allows a maximum image size of 240 by 240 pixels in JPEG format.

Note When you create a data extension to use with this message, set all fields to not require values. Multiple required fields cause an error in saving records.

1. Enter a name for the message.
2. Select the account.
3. Edit the follow confirmation message. This message lets subscribers know that they subscribed successfully.
4. Select the attribute to capture.
5. Edit the message used to capture the attribute.
6. Edit the error message to display if there is an issue capturing the attribute.
7. Select additional attributes to capture.
8. Edit the attribute capture confirmation message.
9. Move to the next page.
10. Review and activate the message.

Note If a contact responds with a sticker instead of with text, the message pauses until it receives a text response or the message conversation times out. Because emojis use standard text characters interpreted by browsers and programs, GroupConnect stores these values as a valid response. You can filter on emoji values as part of your messaging activities.