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Create a Media Response Message in MobileConnect
Create an MMS response that is sent automatically to incoming messages in Marketing Cloud Engagement.
Note
- Images must be GIF, JPEG, JPG, or PNG files. The maximum file size is 300 KB.
- Videos must be AVI, MPG, MPEG, or MOV files. The maximum file size is 1 MB.
- Audio must be MP3, WAV, MP4, 3GP, 3GPP, or AMR files. The maximum file size is 1 MB.
- On the MobileConnect Overview screen, click Create Message.
- Select the Media Response template.
- Enter a name for the message.
- Select the short or long code to use.
- Select or create the keyword.
- Move to the next page, and then select the multimedia or upload a file.
- Enter the message.
- Enter the rest of the information.
- Move to the next page and review the message information.
- Set the dates that the message is active.
- Set the keyword response window, which determines when the message interacts with incoming messages.
- Schedule or send the message.
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