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Who Receives These MobilePush Messages?
If contacts in MobilePush meet certain conditions, they receive push notifications .=
- At least one device for the contact matches filtered list values including any applicable tags
- Contact’s status is Active in Marketing Cloud Engagement
- Contact enabled notifications in the app on their device
- Contact opted to receive notifications for preferences on that mobile device
Review these example cases on how the MobilePush makes an API call using the hiking tag to reach subscribers.
| Device | Subscriber | Opted In | Status | Notifications | Tags | Will Receive? |
|---|---|---|---|---|---|---|
| Tablet 1 | john@example.com | Yes | Active | Enabled |
|
Yes |
| Phone 1 | john@example.com | Yes | Active | Enabled |
|
No |
| Tablet 2 | angela@example.com | Yes | Active | Enabled |
|
Yes |
| Phone 2 | angela@example.com | No | Deleted | Disabled |
|
No |
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