Create SFTP User Accounts

Create user accounts for SFTP users in Marketing Cloud Engagement. You can have up to 10 active SFTP user accounts per member ID (MID).

1. In Marketing Cloud Engagement Setup, in the Quick Find box, enter ftp, and then select FTP Accounts.
2. Click Create User.
3. Enter the email address and password for the new user.
4. On the Authentication Options window, choose the authentication method to use for the user.
5. On the Permissions window, choose the permissions to apply to each directory. Each directory inherits the permissions of its subdirectories.
6. To allow SFTP connections only from a specific IP address, enter the address in the Allowlist IPs field, and then click Add. Repeat this step for each IP address that you want to allow. If you don't enter any addresses, SFTP connections can be opened from any IP address.
7. On the Folders window, select a home directory for the user. The user is allowed to access only the selected directory and its subdirectories.
8. Save your changes.