Troubleshoot a Workflow

If a workflow fails, view the log file to see what caused the failure. A workflow can run for 6 hours. If the workflow doesn’t finish executing in that time, it times out.

1. On the Manage tab, select Workflows.
2. Select the failed workflow, and click Show Run Status.
   A window shows the run status of each element in the workflow. The information is updated while the workflow runs
   
3. To investigate why a workflow failed to run, click Log. Each instance has its own ID.