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Marketing Cloud Next
Collaborate on Content

Collaborate on Content

Work together with your team in real time. Share workspaces with team members, see who else is viewing or editing a workspace, and comment on content to gather feedback before you publish.

Required Editions

View supported editions.

User Permissions Needed
To create or edit content:

Marketing Cloud Manager permission set

AND

any CMS workspace contributor role

To publish or unpublish content:

Marketing Cloud Manager permission set

AND

a CMS workspace contributor role of content admin or content manager

Changes that you and your teammates make, including edits, comments, reactions, and replies, update in real time. You don't need to refresh the page to see the latest activity.

Share a Workspace and Assign Roles

Share an agentic content workspace with teammates and assign a role for access.

At the top of the canvas you can view who has access and is collaborating in the workspace.

  1. Open a workspace, and click the Share icon.
  2. In the Share window, enter the names of the teammates you want to add.
  3. For each teammate, select an access level.
    • Owner — Full control of the workspace, including sharing and deleting it.
    • Editor — Can create, edit, and refine content in the workspace.
    • Viewer — Can view content and comments, but can't make changes.
  4. Click Share.
    Each teammate receives an email notification that they’ve been added to the workspace.
  5. To view current collaborators or change who has access, click to view User Info at the top of the canvas.

Comment on Content

Use comments and reactions to collaborate and add feedback in real time.

You can add comments directly in a workspace, tag teammates, and track discussion in threads. Comments and reactions update in real time, so you and your teammates always see the latest feedback.

  1. Open the workspace and click the Comment icon, which opens a Comment panel.
  2. Click the content that you want to comment on, and enter your comment.

    Comments stay linked to the specific content element where you added them.

  3. To tag a teammate, enter @ followed by their name, and select them from the list.
    Tagged teammates are notified of the comment.
  4. React to a comment or reply to keep related feedback together in a thread.
 
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Salesforce Help | Article