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            DMO Mappings for Abandoned Shopping Cart Trigger

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            DMO Mappings for Abandoned Shopping Cart Trigger

            For the abandoned shopping cart trigger, map profile, engagement, and contact point DMOs with your customer data. Some engagement DMOs require a specific value to be used for a DMO.

            Required Editions

            Available in: Salesforce Enterprise and Unlimited Editions with Marketing Cloud Next Growth Edition or Advanced Edition

            This table lists all the DMOs to be mapped for the abandoned shopping cart trigger and also specifies whether a specific value is required for a particular field.

            Category Data Model Object (DMO) Required Fields Field with specific value used for filtration Default Value
            Profile Individual DMO (ssot__Individual__dlm)
            • FirstName (ssot__FirstName__c)
            • LastName (ssot__LastName__c)
            • Individual ID (ssot__Id__c)
            		    
            Engagement Product Order Engagement DMO (ssot__ProductOrderEngagement__dlm)
            • Engagement Channel Action (ssot__EngagementChannelActionId__c)
            • Engagement Date Time (ssot__EngagementDateTm__c)
            • Individual (ssot__IndividualId__c)
            • Shopping Cart (ssot__ShoppingCartId__c)
            • Product Order Engagement ID (ssot__Id__c)
            		 ssot__EngagementChannelActionId__c order-accepted
            Contact Point Contact Point Email DMO (ssot__ContactPointEmail__dlm) (when the channel is selected)
            • Email Address (ssot__EmailAddress__c)
            • Party (ssot__PartyId__c)
            		    
            Contact Point Contact Point Phone DMO (ssot__ContactPointPhone__dlm) (when the channel is selected)
            • Phone number (ssot__Telephonenumber__c)
            • Party (ssot__PartyId__c)
            		    
            Engagement Shopping Cart Engagement DMO (ssot__ShoppingCartEngagement__dlm)
            • Device Locale (ssot__DeviceLocaleId__c)
            • Engagement Channel Action (ssot__EngagementChannelActionId__c)
            • Engagement Date Time (ssot__EngagementDateTm__c)
            • Individual (ssot__IndividualId__c)
            • Shopping Cart (ssot__ShoppingCartId__c
            • Shopping Cart Engagement ID (ssot__Id__c)
            		 ssot__EngagementChannelActionId__c cart-add
             
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