Loading
Prepare for Email to Become the Default Login ExperienceRead More
Ongoing maintenance for Salesforce HelpRead More
Marketing Cloud Next
Create a Brief

Create a Brief

Define your campaign goals, audience, measures, key messages, and calls to action in a marketing brief.

Required Editions

View supported editions.

User Permissions Needed
To create and manage a brief:

Marketing Cloud Admin

OR

Marketing Cloud Manager permission set

A brief provides essential information about your campaign. You can add a brief when creating a campaign, generating agentic content, or using the Campaign Creation agent to generate a campaign.

For the best results, make your brief records detailed. For example, provide a primary goal for the campaign, such as "Book a demo with a qualified lead," or "Reengage an existing customer to purchase a new product." Add KPIs, which make the goal measurable and tell the agent how to determine success, for example: "How many demos should be booked by using a unique scheduling link in a message?"

You can give specific calls to action with corresponding URLs that the agent automatically adds to content, for example: "Book a meeting [at a specific link]," or "Download a white paper [at a specific link]." Agent guardrails provide guidance on what to avoid in generated content. Examples include "Don't mention price or competitors by name," or "Don't offer a specific discount." You can also describe your target audience and provide key messages or ideas that you want to communicate to your audience.

  1. In Marketing Cloud Next, on the Briefs tab, click Create a Brief.
  2. Give your brief a name.
  3. Add a description and other helpful information about the brief.
  4. Add Agent Grounding information, which provides critical context for generating content.
  5. Select a brand that you want to associate with this brief.
  6. Save the brief.
 
Loading
Salesforce Help | Article