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Marketing Cloud Next
Preference Pages in Marketing Cloud Next

Preference Pages in Marketing Cloud Next

A preference page is a web page where your customers opt in or out of marketing messages. You control the look and feel of each page, decide which subscriptions appear, and add or remove subscriptions as needed. Marketing Cloud Next includes a customizable email preference page, and you can create custom pages for any marketing channel. Each page is personalized for the recipient and retains their contact point and subscription preferences.

Required Editions

Available in: Salesforce Enterprise and Unlimited Editions with Marketing Cloud Next Growth or Advanced Edition
  • Turn On Custom Preference Pages
    If you enabled Marketing Cloud Next before April 2026, turn on custom preference pages. If you enabled Marketing Cloud Next after April 2026, you have this functionality by default.
  • Manage Preference Pages
    Allow your customers to update their own subscription preferences, or opt out of marketing messages with preference pages. Each preference page is channel-specific and customized to the recipient when they view the page. Control the look and feel of each page, and which subscriptions to include.
 
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