Para una entrega correcta en todos los operadores móviles, cumpla los requisitos de formato y tamaño de archivo.
Ediciones necesarias
Disponible en: Disponible en: Salesforce Enterprise Edition y Unlimited Edition con Marketing Cloud Next Growth Edition o Advanced Edition y los créditos de mensajes de Salesforce - Complemento SMS
Tipos de medios admitidos para MMS
Tipo de medio
Formatos admitidos
Tamaño máximo de archivo
Imagen
.jpeg, .jpg, .png, .gif, .tiff
500 KB
Vídeo
.mp4, .mov, .avi, .mpg, .mpeg, .mp4, .mpeg
500 KB
Audio
.mp3, .wav, .mp4, .3gp, .3gpp, .amr
500 KB
Documento
.vcf
500 KB
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