Para a entrega bem-sucedida em todas as operadoras móveis, cumpra os requisitos de formato e tamanho de arquivo.
Edições obrigatórias
Disponível em: Disponível em: Edições Salesforce Enterprise e Unlimited com o Marketing Cloud Next Growth ou Advanced Edition e o complemento Salesforce Message Credits - SMS
Tipos de mídia com suporte para MMS
Tipo de mídia
Formatos suportados
Tamanho máximo do arquivo
Imagem
.jpeg, .jpg, .png, .gif, .tiff
500 KB
Vídeo
.mp4, .mov, .avi, .mpg, .mpeg, .mp4, .mpeg
500 KB
Áudio
.mp3, .wav, .mp4, .3gp, .3gpp, .amr
500 KB
Documento
.vcf
500 KB
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