Para usar o Account Engagement para atribuição de leads sem interromper seu fluxo de trabalho existente, integre-o a filas de leads do Salesforce.
| Permissões de usuário necessárias | |
|---|---|
| Para integrar filas: | Função Administrador do Account Engagement |
Atribua clientes potenciais a filas, assim como você os atribui a usuários ou grupos. Depois que o lead é atribuído no Salesforce, o novo proprietário é sincronizado novamente com o registro de Engajamento de conta.
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