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O Marketing de indicação inclui um conjunto de modelos de mensagens de email e WhatsApp. O modelo de promoção selecionado para uma promoção determina quais mensagens eletrônicas estão disponíveis para a promoção. O conteúdo das mensagens eletrônicas muda com base em quando o modelo de promoção selecionado recompensa os defensores e seus amigos indicados.
| Disponível em: Lightning Experience |
| Disponível em: Edições Enterprise, Performance, Unlimited e Developer com o Service Cloud |
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