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            Turn On Einstein Metrics Guard for Unified Messaging

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            Turn On Einstein Metrics Guard for Unified Messaging

            Einstein Metrics Guard identifies and filters clicks and opens that likely come from bots, security scanners, or automatic opens. This process helps you better understand actual recipient engagement.

            Available in: Lightning Experience
            Available in: Salesforce Enterprise and Unlimited Editions for Service Cloud AND Enterprise and Unlimited Editions with Marketing Cloud Next Growth and Advanced Editions
            Not supported in Government Cloud Plus
            1. In Setup, go to Unified Messaging > Email > Settings.
            2. On the Email Feature Settings Screen, turn on Einstein Metrics Guard.
             
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            Salesforce Help | Article