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Authenticate a From Address for Unified Messaging
Add an authenticated From address using an authenticated domain when sending messages from a Unified Messaging email channel. This address appears in the From section of all emails sent from this channel.
| Available in: Lightning Experience |
| Available in: Salesforce Enterprise and Unlimited Editions for Service Cloud AND Enterprise and Unlimited Editions with Marketing Cloud Next Growth and Advanced Editions |
| Not supported in Government Cloud Plus |
- From Setup, in the Quick Find box, enter Authenticated From Addresses, and then select Authenticated From Addresses.
- Click Add From Addresses.
-
Enter a Display Name value.
The Display Name is who the email appears to be sent from.
-
Enter the username portion of the address, and then select an authenticated
domain.
The username is the part of the email address that comes before the @, such as username@example.com.
- Save your changes.
After the process is complete, your From address is ready for use.

