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Unified Messaging
Authenticate a From Address for Unified Messaging

Authenticate a From Address for Unified Messaging

Add an authenticated From address using an authenticated domain when sending messages from a Unified Messaging email channel. This address appears in the From section of all emails sent from this channel.

Available in: Lightning Experience
Available in: Salesforce Enterprise and Unlimited Editions for Service Cloud AND Enterprise and Unlimited Editions with Marketing Cloud Next Growth and Advanced Editions
Not supported in Government Cloud Plus
  1. From Setup, in the Quick Find box, enter Authenticated From Addresses, and then select Authenticated From Addresses.
  2. Click Add From Addresses.
  3. Enter a Display Name value.
    The Display Name is who the email appears to be sent from.
  4. Enter the username portion of the address, and then select an authenticated domain.
    The username is the part of the email address that comes before the @, such as username@example.com.
  5. Save your changes.

After the process is complete, your From address is ready for use.

 
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