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RCS Consent Keywords
Use this information to create your opt-in, opt-out, and help text for your RCS messages.
| Available in: Lightning Experience |
| Salesforce Enterprise and Unlimited Editions for Service Cloud and Marketing Cloud Next Growth and Advanced Editions with RCS add-on. |
| Not supported in Government Cloud Plus |
Opt-In Keywords
Review the confirmation messages and opt-in keywords that allow users to enroll in your campaign.
| Language | Standard Keywords | Response Text |
|---|---|---|
| English | START, UNSTOP, YES, SUBSCRIBE | Thanks for subscribing. You will now start receiving messages from us. Reply STOP to opt out or HELP for assistance. |
| Spanish | ALTA, SI, SUSCRIBIR | Gracias por suscribirte. Ahora comenzaras a recibir mensajes nuestros. Responde BAJA para darte de baja o AYUDA para obtener asistencia. |
| Portuguese | INICIAR, SIM, SUBSCREVER | Obrigado por se inscrever. Voce agora comecara a receber mensagens nossas. Responda PARE para cancelar a inscricao ou AJUDA para obter ajuda. |
| French | DEBUT, OUI, ABONNER | Merci pour votre abonnement. Vous allez maintenant commencer a recevoir nos messages. Repondez ARRET pour vous desabonner ou AIDE pour obtenir de l'aide. |
| German | JA, ANMELDEN | Vielen Dank fur Ihre Anmeldung. Sie erhalten ab sofort Nachrichten von uns. Antworten Sie mit STOPP, um sich abzumelden, oder mit HILFE, um Hilfe zu erhalten. |
Opt-Out Keywords
Review the automated cancellation messages and opt-out keywords that allow users to unsubscribe from your campaign.
| Language | Standard Keywords | Response Text |
|---|---|---|
| English | STOP, UNSUBSCRIBE, CANCEL, END, QUIT | You have been unsubscribed and will no longer receive messages. Reply START to opt back in or HELP for assistance. |
| Spanish | BAJA, PARAR, CANCELAR | Te has dado de baja y no recibiras mas mensajes. Responde ALTA para volver a suscribirte o AYUDA para obtener asistencia. |
| Portuguese | PARE, SAIR | Voce foi cancelado e nao recebera mais mensagens. Responda INICIAR para se inscrever novamente ou AJUDA para obter ajuda. |
| French | ARRET, ANNULER | Vous etes desabonne et ne recevrez plus de messages. Repondez DEBUT pour vous reabonner ou AIDE pour obtenir de l'aide. |
| German | STOPP, ENDE, ABMELDEN | Sie wurden abgemeldet und erhalten keine Nachrichten mehr. Antworten Sie mit JA, um sich erneut anzumelden, oder mit HILFE, um Hilfe zu erhalten. |
Help Keywords
Review the automated assistance messages and help keywords that allow users to request support or view your brand details.
| Language | Standard Keywords | Response Text |
|---|---|---|
| English | HELP, INFO | For support, tap our logo or name above to view our contact details. Reply STOP to unsubscribe anytime. |
| Spanish | AYUDA | Para obtener ayuda, toca nuestro logo o nombre arriba para ver nuestros datos de contacto. Responde BAJA para darte de baja en cualquier momento. |
| Portuguese | AJUDA | Para obter suporte, toque no nosso logo ou nome acima para ver os nossos contactos. Responda PARE para cancelar a inscricao a qualquer momento. |
| French | AIDE | Pour obtenir de l'aide, appuyez sur notre logo ou votre nom ci-dessus pour afficher nos coordonnees. Repondez ARRET pour vous desabonner a tout moment. |
| German | HILFE | Fur Support tippen Sie oben auf unser Logo oder unseren Namen, um unsere Kontaktdaten anzuzeigen. Antworten Sie jederzeit mit STOPP, um sich abzumelden. |
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