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Supported Countries and Compliance
RCS messaging is supported only in specific countries, each with its own connectivity and compliance requirements.
| Available in: Lightning Experience |
| Unified Messaging for RCS is available in: Enterprise and Unlimited Editions for Service Cloud and Marketing Cloud Next Growth and Advanced Editions with RCS add-on. |
| Not supported in Government Cloud Plus |
- Guide for Sending RCS Messages to Brazil
Review the requirements and restrictions for using Rich Communication Services (RCS) to send business messages to customers in Brazil. The information provided doesn't, and isn't intended to, constitute legal advice. Instead, all information is for general informational purposes only. Consult your own independent legal counsel for guidance on its use cases and applicable legal and industry requirements. RCS messaging in Brazil is regulated by local carriers and Google. - Guide for Sending RCS Messages to France
Review these guidelines and requirements for using RCS (Rich Communication Services) for business messaging in France. The information provided doesn’t, and isn’t intended to, constitute legal advice. Instead, all information is for general informational purposes only. Consult your own independent legal counsel for guidance on its use cases and applicable legal and industry requirements. RCS messaging in France is regulated by local carriers and Google. - Guide for Sending RCS Messages to Germany
Review the guidelines and restrictions for sending RCS messages to recipients in Germany. This information is for general informational purposes only and doesn’t constitute legal advice. Consult your independent legal counsel for guidance on specific use cases and to ensure compliance with all applicable legal and industry requirements. - Guide for Sending RCS Messages to India
Review these guidelines and requirements for using RCS (Rich Communication Services) for business messaging in India. The information provided doesn't, and isn't intended to, constitute legal advice. Instead, all information is for general informational purposes only. Consult your own independent legal counsel for guidance on its use cases and applicable legal and industry requirements. - Guide for Sending RCS Messages to Mexico
Review these guidelines and requirements for using RCS (Rich Communication Services) for business messaging in Mexico. The information provided doesn't, and isn't intended to, constitute legal advice. Instead, all information is for general informational purposes only. Consult your own independent legal counsel for guidance on its use cases and applicable legal and industry requirements. RCS messaging in Mexico is regulated by local carriers and Google. - Guide for Sending RCS Messages to the United Kingdom
Review the guidelines and restrictions for sending RCS messages to recipients in the United Kingdom. This information is for general informational purposes only. This information doesn't, and isn't intended to, constitute legal advice. Consult your own independent legal counsel for guidance on use cases and applicable legal and industry requirements. - Guide for Sending RCS Messages to the United States
Review these guidelines and requirements for using RCS for business messaging in the United States. The information provided doesn't, and isn't intended to, constitute legal advice. Instead, all information is for general informational purposes only. Consult your own independent legal counsel for guidance on its use cases and applicable legal and industry requirements. RCS messaging in the US is regulated by network carriers and Google.
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