Set Up 10-Digit Long Code

Learn how to request a 10-digit long code brand, campaign, and SMS codes for sending SMS in the United States.

A 10-Digit long code is a standard 10-digit local phone number used for messaging in the United States. Regulated by The Campaign Registry (TCR) and major U.S. carriers, 10DLC allows businesses to route high-volume text messages using a local area code to maintain a consistent geographic brand identity. Message throughput is determined by a Trust Score assigned during an independent review of your brand registration.

To use 10DLC, you must complete a mandatory two-part compliance registration process. First, complete the Brand Registration by providing your legal business details, such as your U.S. Employer Identification Number (EIN). Second, complete the campaign registration by submitting your messaging use case, a privacy policy website explicitly stating that customer mobile data is not shared, and sample messages that include clear brand identification and opt-out instructions.

Important For a Canada brand, you can procure a US 10-digit long code to send messages to both United States and Canadian recipients. However, to send messages to Canada, open the 10-digit long code, select Properties, and add Canada to the International Country List.

• Request a 10DLC Brand
  You can request one brand per purchased 10-digit long code. Processing your brand request can take up to 5 business days, depending on the third-party SMS vetting partner to provide approval.
• Request a Campaign for a United States 10-Digit Long Code
  Before you can request a campaign, obtain a brand. You can request one campaign per purchased 10-digit long code. Although you can use up to 49 codes for a single campaign, we recommend you to use only one code per campaign. Processing your campaign request can take up to 10 business days, depending on the time needed for carriers and aggregators to provide approval.
• Request a 10-Digit Long Code
  You can request a 10-digit long code for sending SMS messages in the United States. Processing your code request can take up to 2 business days, depending on how long it takes for carriers and aggregators to provide approval.