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Unified Messaging
Guide for Sending SMS Messages to Chile

Guide for Sending SMS Messages to Chile

Review the guidelines and restrictions for sending SMS messages to recipients in Chile. This information is for general informational purposes only. This information doesn't, and isn't intended to, constitute legal advice. Consult your own independent legal counsel for guidance on use cases and applicable legal and industry requirements.

Overview
ISO 3166 Country Code CL
International Dialing Code 56
Major Carriers
  • Telefonica Chile
  • Entrel PCS Chile
  • Claro Chile
  • Nextel Chile
Alphanumeric Code Support No
Unicode Support No
Maximum Message Link 160
Concatenation Support No
Shortened URL Yes
Long URLs in Message Yes
Supported Codes
  Short Code International Long Code Local Long Code Alphanumeric Code
Supported Yes No Yes No
Two-way Support Yes -- -- --
Provisioning Time 16 weeks -- 3 weeks --
Comments Requires preregistration -- Requires preregistration --

SMS Code Provisioning Guidelines

Use a Chile short or long code for two-way sends that support marketing and transactional sends. Network carriers require monthly sending rates of at least 100,000 sends per month to keep a short code active. We recommend planning your sending rate as soon as possible before procuring a short code. Conduct marketing sends from Monday through Friday, 9 AM to 8 PM (UTC−03:00 or -04:00, depending on the season).

Restricted Content

You’re responsible for complying with local rules and regulations. To ensure compliance, familiarize yourself with the legislation of the local market. Failure to comply can result in service suspension, cancellation, and potential fines. Chile generally forbids content related, but not limited to, adult and gambling products and services.

Best Practices and Compliance References

Consider using different alphanumeric codes for marketing and transactional messaging. Telecommunications in Chile is regulated by Subsecretaría de Telecomunicaciones.

 
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