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Unified Messaging
Guide for Sending SMS Messages to Croatia

Guide for Sending SMS Messages to Croatia

Review the guidelines and restrictions for sending SMS messages to recipients in Croatia. This information is for general informational purposes only. This information doesn't, and isn't intended to, constitute legal advice. Consult your own independent legal counsel for guidance on use cases and applicable legal and industry requirements.

Overview
ISO 3166 Country Code HR
International Dialing Code 385
Major Carriers
  • Hrvatski Telekom
  • VIPnet
  • Tele2 Croatia
Alphanumeric Code Support Yes
Unicode Support Yes
Maximum Message Link 160
Concatenation Support Yes
Shortened URLs No
Long URLs in Message No
Supported Codes
  Short Code International Long Code Local Long Code Alphanumeric Code
Supported No Yes No Yes
Two-way Support -- No -- No
Provisioning Time -- -- -- 1 week
Comments -- -- -- Requires pregregistration

SMS Code Provisioning Guidelines

Use a custom alphanumeric code with an international long code set up for one-way sending. Manage opt-outs with a web link or customer preference center. Alphanumeric codes must be associated with the brand, enterprise, product, or service.

Restricted Content

You’re responsible for complying with local rules and regulations. To ensure compliance, familiarize yourself with the legislation of the local market. Failure to comply can result in service suspension, cancellation, and potential fines. Croatia blocks shortened URLs Use only complete URLs.

Best Practices and Compliance References

Telecommunications in Croatia are regulated by Croation Regulatory Authority for Network Industries (HAKOM).

 
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