Loading
Unified Messaging
Guide for Sending SMS Messages to Estonia

Guide for Sending SMS Messages to Estonia

Review the guidelines and restrictions for sending SMS messages to recipients in Estonia. This information is for general informational purposes only. This information doesn't, and isn't intended to, constitute legal advice. Consult your own independent legal counsel for guidance on use cases and applicable legal and industry requirements.

Overview
ISO 3166 Country Code EE
International Dialing Code 372
Major Carriers
  • Telia Estonia
  • Elisa Estonia
  • Tele2 Estonia
Alphanumeric Code Support Yes
Unicode Support Yes
Maximum Message Link 160
Concatenation Support Yes
Shortened URL Yes
Long URLs in Message Yes
Supported Codes
  Short Code International Long Code Local Long Code Alphanumeric Code
Supported No Yes Yes Yes
Two-way Support -- No Yes No
Provisioning Time -- -- 3 weeks 3 weeks
Comments -- -- Requires preregistration --

SMS Code Provisioning Guidelines

Use an Estonia long code for two-way sends or a custom alphanumeric code with an international long code set up for one-way sending. Manage opt-outs with a web link or customer preference center. Two-way sends support marketing and transactional sends. Alphanumeric codes can't be generic and must be associated with the brand, enterprise, product, or service. These codes can only use alphanumeric characters and spaces.

Restricted Content

You’re responsible for complying with local rules and regulations. To ensure compliance, familiarize yourself with the legislation of the local market. Failure to comply can result in service suspension, cancellation, and potential fines. Estonia generally forbids content related, but not limited to, adult and gambling products and services.

Best Practices and Compliance References

Consider using different alphanumeric codes for marketing and transactional messaging. Telecommunications in Estonia are regulated by Tarbijakaitse ja Tehnilise Järelevalve Amet (TTJA) and Estonian Competition Authority (ECA).

 
Laddar
Salesforce Help | Article