Loading
Unified Messaging
Guide for Sending SMS Messages to Japan

Guide for Sending SMS Messages to Japan

Review the guidelines and restrictions for sending SMS messages to recipients in Japan. This information is for general informational purposes only. This information doesn't, and isn't intended to, constitute legal advice. Consult your own independent legal counsel for guidance on use cases and applicable legal and industry requirements.

Overview
ISO 3166 Country Code JP
International Dialing Code 81
Major Carriers
  • KDDI
  • DOCOMO
  • Softbank
  • Rakuten Mobile
Alphanumeric Code Support Yes
Unicode Support Yes
Maximum Message Length 160 GSM 03.38 characters and 70 Unicode/UCS-2 characters
Concatenation Support Yes for alphanumeric or short codes using UCS 2 only
Shortened URLs Yes
Long URLs in Message Yes
Supported Codes
  Short Code International Long Code Local Long Code Alphanumeric Code
Supported Yes Yes No Yes
Two-way Support Yes No -- No
Provisioning Time 5 weeks 1 week -- 1 week
Comments Requires preregistration -- -- --

SMS Code Provisioning Guidelines

Use a custom alphanumeric code with an international long code set up for one-way sending. Alphanumeric codes must be associated with the brand, enterprise, product, or service. These codes can include only alphanumeric GSM characters or spaces.

Japan also supports two-way communication with short codes. These codes can send messages that contain a maximum of 70 characters.

Restricted Content

You’re responsible for complying with local rules and regulations. To ensure compliance, familiarize yourself with the legislation of the local market. Failure to comply can result in service suspension, cancellation, and potential fines. Japan generally forbids content related, but not limited to, gambling products and services.

Best Practices and Compliance References

Telecommunications in Japan are regulated by Telecommunications Carriers Association (TCA). Use separate alphanumerical codes for marketing and transactional sends.

 
正在加载
Salesforce Help | Article