Loading
Unified Messaging
Guide for Sending SMS Messages to New Zealand

Guide for Sending SMS Messages to New Zealand

Review the guidelines and restrictions for sending SMS messages to recipients in New Zealand. This information is for general informational purposes only. This information doesn't, and isn't intended to, constitute legal advice. Consult your own independent legal counsel for guidance on use cases and applicable legal and industry requirements.

Overview
ISO 3166 Country Code NZ
International Dialing Code 64
Major Carriers
  • One NZ
  • Spark
  • 2degrees
Alphanumeric Code Support No
Unicode Support Yes
Maximum Message Length 160
Concatenation Support Yes
Shortened URLs Yes
Long URLs in Message Yes
Supported Codes
  Short Code International Long Code Local Long Code Alphanumeric Code
Supported Yes No No No
Two-way Support Yes -- -- --
Provisioning Time 10 weeks -- -- --
Comments -- -- -- Requires preregistration

SMS Code Provisioning Guidelines

Use a two-way short code to send and receive marketing and transactional sends for this market. Offer support for your sends using a customer care email or toll-free phone number and a website that lists your terms and conditions.

All messages must contain your company, brand, or service name at the beginning of the message. Include an opt-out call to action at the end of the message.

Restricted Content

You’re responsible for complying with local rules and regulations. To ensure compliance, familiarize yourself with the legislation of the local market. Failure to comply can result in service suspension, cancellation, and potential fines. New Zealand generally forbids content related, but not limited to, these products and services:

  • Adult
  • Gambling
  • Tobacco

Best Practices and Compliance References

Telecommunications in New Zealand are regulated by these organizations:

 
Chargement
Salesforce Help | Article