Set Up SMS Requirements by Country

To activate SMS sending, follow the self-service procurement process based on your country.

Available in: Lightning Experience

Unified Messaging for WhatsApp is available in: Enterprise and Unlimited Editions for Marketing Cloud Engagement Growth and Advanced Editions

Not supported in Government Cloud Plus

Set Up SMS for India
To send SMS messages in India and comply with Telecom Regulatory Authority of India (TRAI) regulations, upload your registered brand headers and templates in Salesforce Setup. This process verifies the SMS traffic through the Distributed Ledger Technology (DLT).
Set Up SMS for the United States and Canada
Learn how to request a brand, campaign, and SMS codes for sending SMS in the United States and Canada.

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