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Unified Messaging
Guide for Sending SMS Messages to Taiwan

Guide for Sending SMS Messages to Taiwan

Review the guidelines and restrictions for sending SMS messages to recipients in Taiwan. This information is for general informational purposes only. This information doesn't, and isn't intended to, constitute legal advice. Consult your own independent legal counsel for guidance on use cases and applicable legal and industry requirements.

Overview
ISO 3166 Code TW
International Dialing Code 886
Major Carriers
  • Chunghwa Telecom
  • Taiwan Mobile
  • Far EasTone
  • T Star
  • APTG
Alphanumeric Code Support Yes
Unicode Support Yes
Maximum Message Length 160 GSM 03.38 characters or 70 Unicode characters
Concatenation Support Yes
Shortened URLs No
Long URLs in Message Yes
Supported Codes
  Short Code International Long Code Local Long Code Alphanumeric Code
Supported No No Yes No
Two-way Support -- -- Yes --
Provisioning Time -- -- 2 weeks --
Comments -- -- Requires preregistration --

SMS Code Provisioning Guidelines

Use a local long code for both marketing and transactional two-way sends. Code requests must include an international code request form, a copy of a business registration or trading certificate, and a copy of the authorized individual's national ID card or passport. Submit callback numbers and complete URLs included in your messages to all carriers for allowlisting.

Restricted Content

You’re responsible for complying with local rules and regulations. To ensure compliance, familiarize yourself with the legislation of the local market. Failure to comply can result in service suspension, cancellation, and potential fines. Taiwan generally forbids content related, but not limited to, these products and services:

  • Adult
  • Dating
  • Political

Best Practices and Compliance References

Telecommunications in Taiwan are regulated by National Communications Commission (NCC).

 
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