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Automate Your Business Processes
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            About Blueprints in Agentforce Operations

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            About Blueprints in Agentforce Operations

            Blueprints are reusable templates for automated workflows in Agentforce Operations. Learn what blueprints are, how to link them, how versions work, and how to use variants for different scenarios.

            Required Editions

            License Required

            This feature is a workspace that’s external to your Salesforce org and requires an Agentforce Operations license.

            To purchase an Agentforce Operations license, contact your Salesforce account executive.

            To learn about how blueprints relate to workflows and tasks, see How Blueprints, Workflows, and Tasks Work Together in Agentforce Operations.

            What Are Blueprints

            Blueprints are reusable templates for automated workflows. They're a structured process with a defined beginning and end. Create a blueprint first, and then start workflows from it to run your process.

            Linking Multiple Blueprints

            A linked blueprint nests a child blueprint inside a parent as a sub-process. The linked blueprint doesn't run independently. The parent tracks the child's progress and can receive output fields back from it. At run time, both appear on the Home page as independent workflows. Permissions don't inherit between parent and child. A blueprint can contain up to four linked blueprints.

            Blueprint Versions

            Every time you publish a blueprint, Agentforce Operations creates a new version of the blueprint and updates the change log to include the new version. Admins and editors can add version notes when publishing a new version and restore any previous version. There's no limit on the number of versions a blueprint can have, allowing teams to evolve and improve their processes over time.

            Blueprint Variants

            Blueprints can include multiple variants to support different scenarios, such as regions, product lines, or customer types. Variants are alternate versions of a standard blueprint that run different stages and tasks based on conditions you define, such as a single-select field value. Every variant collects the same data as the standard blueprint but routes the work differently. When a workflow starts, it evaluates the conditions. Each variant has its own version history and Blueprint ID.

             
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