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Automate Your Business Processes
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            About Tracking Workflows in Agentforce Operations

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            About Tracking Workflows in Agentforce Operations

            Monitor workflow activity, status, and progress so you can spot bottlenecks, manage due dates, and keep work on schedule. Use the Home page, list views, and filters to focus on the workflows that matter most to you.

            Required Editions

            License Required

            This feature is a workspace that’s external to your Salesforce org and requires an Agentforce Operations license.

            To purchase an Agentforce Operations license, contact your Salesforce account executive.

            The Home page is your hub for tracking workflow activity. From there, you can:

            • See all the workflows you have access to, sorted by latest activity.
            • Spot overdue tasks, problems, and on-track workflows at a glance.
            • Customize columns and filters to focus on the workflows that matter to you.
            • Save and share custom list views with your team.
            • Filter workflows by tag, blueprint, owner, or any other field.

            Use workflow statuses to understand the state of each workflow and where to focus your attention.

             
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            Salesforce Help | Article