Automate Your Business Processes

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Automate Your Business Processes
- Automate Your Business Processes with Salesforce Flow
- Optimize and Automate Business Processes with Agentforce Operations

Customize Blueprint Behavior in Agentforce Operations

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Customize Blueprint Behavior in Agentforce Operations

Customize how a blueprint behaves at run time. Configure naming conventions, reference IDs, variants, and other settings to standardize and control the workflows that run from a blueprint.

Required Editions

License Required
This feature is a workspace that’s external to your Salesforce org and requires an Agentforce Operations license. To purchase an Agentforce Operations license, contact your Salesforce account executive.

License Required

This feature is a workspace that’s external to your Salesforce org and requires an Agentforce Operations license.

To purchase an Agentforce Operations license, contact your Salesforce account executive.

Blueprints support several settings that customize how workflows behave when they run:

Split a Blueprint's Path in Agentforce Operations
Route workflows down different paths based on field values from earlier stages. Use conditional branching when different inputs lead to different stages, approvals, or outcomes.
Customize How a Blueprint Runs Based on Criteria with Variants in Agentforce Operations
Use variants to adapt a published blueprint for different teams, regions, or scenarios while preserving the original blueprint.
Manage Workflow Reference IDs in Agentforce Operations
Set up unique reference IDs so Agentforce Operations automatically assigns a trackable identifier to every workflow created from a blueprint, or turn off reference IDs when you no longer need them.

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