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Resolve a Missing Information Warning on a Linked Workflow in Agentforce Operations

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Resolve a Missing Information Warning on a Linked Workflow in Agentforce Operations

Identify and resolve a missing information state when a linked workflow can't start because the parent workflow didn't provide a required input field in Agentforce Operations.

Required Editions

License Required

This feature is a workspace that’s external to your Salesforce org and requires an Agentforce Operations license.

To purchase an Agentforce Operations license, contact your Salesforce account executive.
Role or Access Needed
To create workflows in Agentforce Operations: Admin role, Creator role, or Workflow owner access
To manage workflows in Agentforce Operations: Admin role, Workflow owner access, or Edit access

When a linked child workflow requires an input field that the parent workflow didn't provide, the linked workflow enters a missing information state. The workflow halts at the linked workflow task until you manually map the missing data.

A missing information warning shows on the linked child workflow task in the parent workflow, and the parent blueprint preview shows the warning, when applicable.

To fix the problem, follow these steps:

  1. In the navigation sidebar, click Home.
  2. Open the parent workflow.
  3. Locate the linked child workflow task with the missing information warning.
  4. Open the task to see which required input fields are missing.
  5. Map the missing fields to values in the parent workflow, or add the necessary fields to the parent blueprint.
  6. Save your changes.

The linked workflow task can now proceed, and the missing information warning clears.

 
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