Route workflows down different paths based on field values from earlier stages. Use
conditional branching when different inputs lead to different stages, approvals, or outcomes.
Required Editions
License Required
This feature is a workspace that’s external to your Salesforce org and requires
an Agentforce Operations license.
To purchase an Agentforce Operations license, contact your Salesforce account
executive.
Build a Blueprint with Conditional Branching in Agentforce Operations Example Walk through a supplier onboarding blueprint that routes work down different paths based on contract value. This example shows how to set up conditional branching so high-value suppliers go through a compliance review and executive approval while standard suppliers follow a streamlined path.
More Conditional Branching Examples in Agentforce Operations Use these examples to see how different field types, operators, and values create branches in a blueprint. Each row shows a condition that you can set on a stage and explains what happens when that condition is met.
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