Tasks are the individual units of work in a blueprint. Configure tasks to collect the
right information, route work to the right people, and shape how each step behaves at run
time.
Required Editions
License Required
This feature is a workspace that’s external to your Salesforce org and requires
an Agentforce Operations license.
To purchase an Agentforce Operations license, contact your Salesforce account
executive.
About Task Configuration in Agentforce Operations Tasks are the individual units of work in a blueprint. Configure tasks to collect the right information, route work to the right people, and shape how each step behaves at run time.
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