Connect to External Systems in Agentforce Operations
Connect Agentforce Operations to the systems your business uses. Pull in reference
data, send data out for analytics, integrate with email, and connect to file storage like
SharePoint.
Required Editions
License Required
This feature is a workspace that’s external to your Salesforce org and requires
an Agentforce Operations license.
To purchase an Agentforce Operations license, contact your Salesforce account
executive.
Using External Data in Agentforce Operations Use data from external databases and other data sources in Agentforce Operations, so users can reference and validate that data in workflows and tasks.
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