Use data from external databases and other data sources in Agentforce Operations, so
users can reference and validate that data in workflows and tasks.
Required Editions
License Required
This feature is a workspace that’s external to your Salesforce org and requires
an Agentforce Operations license.
To purchase an Agentforce Operations license, contact your Salesforce account
executive.
About Data Sources in Agentforce Operations A data source is a table of structured information, such as a supplier list, customer catalog, or product parts database, that admins import into Agentforce Operations. Use data sources to reference and validate data in workflows and tasks.
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