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在 Agentforce 供应链中使用外部数据
使用来自外部数据库和 Agentforce 供应链中其他数据源的数据,以便用户可以在工作流和任务中引用和验证该数据。

使用更普遍的搜索词。
选择更少的筛选器,并扩大搜索范围。
使用来自外部数据库和 Agentforce 供应链中其他数据源的数据,以便用户可以在工作流和任务中引用和验证该数据。
| 需要许可证 |
|---|
此功能是 Salesforce 组织外部的工作区,需要 Agentforce 供应链许可证。 要购买 Agentforce 供应链许可证,请联系您的 Salesforce 客户主管。 |
数据源是管理员导入 Agentforce 供应链的结构化信息表,例如供应商列表、客户目录或产品零件数据库。添加后,数据源会显示为可添加到蓝图的字段。当关联的工作流运行时,用户将数据源视为表格,然后可以选择行来共享信息或验证提交的数据。
可以使用 CSV 文件或 REST API 连接添加数据源。
在 AI 客服人员可以使用数据源之前,您需要在配置数据源时授予 AI 客服人员访问权限。

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