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Optimize and Automate Business Processes with Agentforce Operations
Entitlements and Limits for Agentforce Operations

Entitlements and Limits for Agentforce Operations

View entitlements and limits for Agentforce Operations licenses.

Required Editions

License Required

This feature is a workspace that’s external to your Salesforce org and requires an Agentforce Operations license.

To purchase an Agentforce Operations license, contact your Salesforce account executive.

Entitlements

Note
Note To view your current usage, go to the underlying Salesforce org for your Agentforce Operations workspace. In Setup, search for and select Company Information. Your usage numbers are listed there.
  Agentforce Operations - Small - Enterprise Edition Agentforce Operations - Medium - Enterprise Edition Agentforce Operations - Large - Enterprise Edition
Entitlements
Salesforce System Administrator License 5 5 5
Number of Blueprints 10 11–50 50+
Number of Internal Users 2,000 5,000 Customize
Number of External Users 20,000 40,000 Customize

Limits

  Agentforce Operations - Small - Enterprise Edition Agentforce Operations - Medium - Enterprise Edition Agentforce Operations - Large - Enterprise Edition
Outgoing emails per day 200,000 200,000 200,000
Number of emails sent each hour per user 50 50 50
Number of split tasks in a running workflow 50 50 50
Number of splits per task in a running workflow where the split tasks start linked workflows 25 25 25
Number of workflows created by API per hour 3,000 3,000 3,000
Number of workflows that can be bulk created 2,498 2,498 2,498
Number of users that can be bulk updated 9,998 9,998 9,998
Number of rows in a data source that the Generalist Agent can search 1,000,000 1,000,000 1,000,000
Number of rows in a data source that other AI agents can search 100,000 100,000 100,000
CSV data source upload limit (rows, excluding header) 1,000,000 1,000,000 1,000,000
SharePoint Upload attachment file size 100 MB 100 MB 100 MB
Maximum document size for Generalist Agent tasks 500 MB 500 MB 500 MB
Maximum combined document size per Generalist Agent task 1 GB 1 GB 1 GB

Blueprint Limits (Design Time)

These limits apply to each blueprint and are the same across all licenses.

Limit Value
Total tasks per blueprint 150
Automation tasks per blueprint 50
Total fields per blueprint 1,000
Items per form (including the intake form) 500
 
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