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Entitlements and Limits for Agentforce Operations
View entitlements and limits for Agentforce Operations licenses.
Required Editions
| License Required |
|---|
This feature is a workspace that’s external to your Salesforce org and requires an Agentforce Operations license. To purchase an Agentforce Operations license, contact your Salesforce account executive. |
Entitlements
Note To view your current usage, go to the underlying Salesforce org for your Agentforce
Operations workspace. In Setup, search for and select Company
Information. Your usage numbers are listed there.
| Agentforce Operations - Small - Enterprise Edition | Agentforce Operations - Medium - Enterprise Edition | Agentforce Operations - Large - Enterprise Edition | |
| Entitlements | |||
| Salesforce System Administrator License | 5 | 5 | 5 |
| Number of Blueprints | 10 | 11–50 | 50+ |
| Number of Internal Users | 2,000 | 5,000 | Customize |
| Number of External Users | 20,000 | 40,000 | Customize |
Limits
| Agentforce Operations - Small - Enterprise Edition | Agentforce Operations - Medium - Enterprise Edition | Agentforce Operations - Large - Enterprise Edition | |
| Outgoing emails per day | 200,000 | 200,000 | 200,000 |
| Number of emails sent each hour per user | 50 | 50 | 50 |
| Number of split tasks in a running workflow | 50 | 50 | 50 |
| Number of splits per task in a running workflow where the split tasks start linked workflows | 25 | 25 | 25 |
| Number of workflows created by API per hour | 3,000 | 3,000 | 3,000 |
| Number of workflows that can be bulk created | 2,498 | 2,498 | 2,498 |
| Number of users that can be bulk updated | 9,998 | 9,998 | 9,998 |
| Number of rows in a data source that the Generalist Agent can search | 1,000,000 | 1,000,000 | 1,000,000 |
| Number of rows in a data source that other AI agents can search | 100,000 | 100,000 | 100,000 |
| CSV data source upload limit (rows, excluding header) | 1,000,000 | 1,000,000 | 1,000,000 |
| SharePoint Upload attachment file size | 100 MB | 100 MB | 100 MB |
| Maximum document size for Generalist Agent tasks | 500 MB | 500 MB | 500 MB |
| Maximum combined document size per Generalist Agent task | 1 GB | 1 GB | 1 GB |
Blueprint Limits (Design Time)
These limits apply to each blueprint and are the same across all licenses.
| Limit | Value |
|---|---|
| Total tasks per blueprint | 150 |
| Automation tasks per blueprint | 50 |
| Total fields per blueprint | 1,000 |
| Items per form (including the intake form) | 500 |
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