Collect Information from Users in Agentforce Operations
Use fields and forms to request, collect, and pass information through tasks and
workflows in Agentforce Operations.
Required Editions
License Required
This feature is a workspace that’s external to your Salesforce org and requires
an Agentforce Operations license.
To purchase an Agentforce Operations license, contact your Salesforce account
executive.
About Fields in Agentforce Operations Fields collect data from task assignees at any point within a workflow. Learn about field types, how to organize fields into forms, and how field versioning works when you update published blueprints.
Create Custom Fields in Agentforce Operations Create custom fields to collect information from users. You can create custom fields from the Fields page, a task, or the Form Builder.
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