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            Send Sales Management Agent Notification in Slack Action

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            Send Sales Management Agent Notification in Slack Action

            Sends notifications from the Sales Management Agent to a user in Slack. This action is available in flows running API version 65.0 and later.

            Required Editions

            Available in: Lightning Experience
            View supported editions.

            In Flow Builder, add an Action element to your flow. In the Action panel, search for Slack, and then select Send Sales Management Agent Notification in Slack.

            Set Input Values

            Use values from earlier in the flow to set the inputs for the action.

            Field Description
            Additional Instructions Optional. Additional instructions for the agent to follow when posting Slack notifications.
            AI-Generated Action Item ID Required. The ID of the AiGenActionItem record.
            User ID Optional. The ID of the user to send the Slack notification to. If not provided, the notification is sent to the related opportunity owner.

            Store Output Values

            Field Description
            Agent Response The response from the Agentforce agent.
            Session ID The Agentforce agent session ID.

            Usage

            This action is primarily used with Agentforce Sales Management flows.

            Limitations

            This action is limited to usage within autolaunched flows. It can’t be invoked through screen flows, schedule-triggered flows, or record-triggered flows, or through other methods such as Apex, REST API, or Prompt Studio.

             
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            Salesforce Help | Article