Get Started with Backup & Recover for ServiceNow

Backup & Recover for ServiceNow provides automated, comprehensive backup and recovery for data, metadata, and attachments through granular, point-in-time restore capabilities. Protect your data from human error, malicious activity, and data corruption in production and sandbox environments.

• Creating an Account: Sign Up and Sign In to Own from Salesforce Platform explains how to create an account and begin using Own services.
• Configuring OAuth: Configure OAuth for ServiceNow explains how to configure OAuth for an account.
• Adding a Service: Protect Your Data with Backup Services for ServiceNow explains how to add and configure services in Backup & Recover.
• User Roles: User Roles explains what user roles are, what each role can do, and role-based access control.
• Regions and IP Addresses for Allowlisting: Considerations When Selecting an Own Region explains which regions and IP addresses require allowlisting.
• Configuring IP Address Restrictions: Configure IP Address Restrictions explains how to configure IP address restrictions.
• Common Errors and Warnings: Common errors and warnings for ServiceNow backup, synthetic backup, restore, and attachments provide lists of issues a user may encounter and their resolutions.
• Using the API: Accessing Own through the Own API explains how to access data using the API.