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Recommended Agentforce Utterances for Scheduler Users
Here’s a list of recommended utterances that give Scheduler users the best results when scheduling with Agentforce.
| Expected Result | Examples of Recommended Utterances |
|---|---|
| Schedule an appointment | Schedule an appointment. OR Book an appointment. |
| Book an appointment with information. | Book an appointment with the following details: <Date> <Topic> <Pin-code> |
| Cancel an appointment | Cancel the appointment <Service-Appointment-ID>. |
| Modify an appointment | Change the details of <Service-Appointment-ID>. |
| Appointments for a specific account | Show me all appointments that are scheduled for <contact name>. Example: Show me all appointments that are scheduled for Acme. Note: If a user, contact, or lead is verified, they can list their own appointments. |
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