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Manage Appointments with Salesforce Scheduler
Create an Appointment Status

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Create an Appointment Status

Create and map custom appointment statuses to appointment categories. You can create multiple appointment statuses with the same status category, but you can’t map multiple status categories to the same appointment status.

Required Editions

Available in: Lightning Experience.
Available in: Enterprise and Unlimited Editions
User Permissions Needed
To change picklists: Customize Application
  1. From the object management settings for service appointments, go to Fields & Relationships.
  2. Click Status.
  3. In the Status Picklist Values section, click New.
  4. Enter a label and an API name.
  5. Select a status category.
  6. If you want to make the status the default for the master picklist, select Default.
  7. Save your changes.
 
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