En kö definierar de roller som får e-postmeddelanden. Skapa en kö för att skicka e-postmeddelanden till områdesansvariga eller servicesresurser när status för ett skift uppdateras.
| Tillgängliga i: Lightning Experience. |
| Tillgängliga i: Enterprise och Unlimited Editions. |
| Användarbehörigheter som krävs för att | |
|---|---|
| Skapa eller ändra köer: | Anpassa program OCH Hantera offentliga listvyer |
| Ändra köer som har skapats av andra användare: | Anpassa program OCH Hantera offentliga listvisningar och Hantera användare |
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