Customize the Sequence Number on Waitlist Participant Cards
Use a custom field on the waitlist participant object to replace the system-generated
1, 2, 3 prefix on waitlist participant cards. Lobby Management renders whatever value the mapped
field contains, so your business logic decides what each card shows.
Required Editions
Available in: Lightning Experience.
Available in: Enterprise and Unlimited Editions
By default, Lobby Management shows a system-generated index — 1., 2., 3. — in each waitlist
participant card header. When you map a custom field on the waitlist participant object, Lobby
Management replaces the index with the field’s value.
Plan Your Custom Field
Plan how Lobby Management reads your custom field:
Lobby Management displays whatever value your custom field contains. Implement backend
logic, typically an Apex trigger on the waitlist participant record, to calculate the
position you want shown and write it to the custom field. For information about writing
triggers, see Apex Triggers.
To create a custom field on the waitlist participant object, see Add Custom Fields. Ensure that the field is of the
type Text or Number.
Reorder Participants
By default, Lobby Management doesn't sort or position participants on the waitlist based on
the mapping. Move a participant on the waitlist from a trigger or Apex class. Use the
Waitlist Participants Connect API from your trigger or Apex class to move a participant to a
specific position, the top, or the bottom of the waitlist.
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