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Hvis du vil bruge Omni-Channel-serviceressourcer med ressourcetypen Agent i Salesforce Scheduler, skal du aktivere indstillingen Hovedserviceressource. Når du aktiverer indstillingen, anbefaler vi, at du kun opretter en serviceressource pr. bruger.
| Tilgængelig i: Lightning Experience. |
| Tilgængelig i: Enterprise og Unlimited Edition |
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