Integrate External Calendars Using Einstein Activity Capture For Partner Users

Available in: Lightning Experience.

Available in: Enterprise and Unlimited Editions

Calendar sync connects a partner user's Google or Microsoft calendar to Salesforce through Einstein Activity Capture (EAC). Salesforce Scheduler uses the connected calendar to calculate appointment availability. When customers book appointments on an Experience Cloud site, the available time slots account for the partner user's external calendar commitments. Calendar sync reduces scheduling conflicts without showing customers the details of external events.